Based on recent customer reviews, Afriworld Removals delivers a sharply divided moving experience. Many customers praise professional, patient crews, with Ronnie and the Intertrans team singled out for careful handling, punctual collection and delivery, affordable quotes and steady updates on furniture whereabouts, prompting repeat bookings on long hauls like Bloemfontein to Johannesburg. Others report the opposite: furniture arriving wet, gouged or broken, boxes thrown into trucks, hours of unexplained delay, and constant follow up. The heaviest criticism concerns third party contractors and management declining responsibility for damage claims.
TrustIndex
4.2
NPS Score
33
Recommended: Likely
Nov '25 - Oct '26
Frequently Asked Questions About Afriworld Removals
What do customers say about Afriworld Removals?
Based on recent customer reviews, Afriworld Removals delivers a sharply divided moving experience. Many customers praise professional, patient crews, with Ronnie and the Intertrans team singled out for careful handling, punctual collection and delivery, affordable quotes and steady updates on furniture whereabouts, prompting repeat bookings on long hauls like Bloemfontein to Johannesburg. Others report the opposite: furniture arriving wet, gouged or broken, boxes thrown into trucks, hours of unexplained delay, and constant follow up. The heaviest criticism concerns third party contractors and management declining responsibility for damage claims.
Is Afriworld Removals trustworthy?
Afriworld Removals has a TrustIndex of 4.2 out of 10 on Hellopeter, based on 10 reviews in the last 12 months. Hellopeter has tracked Afriworld Removals across 158 total reviews. How is the TrustIndex calculated? →
Recent reviews (10)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Apr 2021
The Best Movers In Town
They are the best around, the crew is patient, understanding and very professional. They dnt get tired, pay attention specific to detail and show care with one's property. I could go on and on...thank you guys
1 reviews | Active since Apr 2021
The Best Movers In Town
They are the best around, the crew is patient, understanding and very professional. They dnt get tired, pay attention specific to detail and show care with one's property. I could go on and on...thank you guys
1 reviews | Active since Jan 2019
Unprofessional and damaged furniture
Do not recommend using for removals. Had to keep calling myself for arrival/ delivery time. Arrived 2-3 hours later for both collection and delivery. Very unprofessional- made the house extremely dirty during collection. Damaged the dishwasher, dining table and study table. Refused to take any responsibility for poor service. Some of the items were damaged during re- assembly which was paid for. Used my ladder and damaged that when loading truck. Probably the worst experience I’ve had with removals company. Thought it would be good to support local , small businesses- rather use a commercial company
1 reviews | Active since Jan 2019
Unprofessional and damaged furniture
Do not recommend using for removals. Had to keep calling myself for arrival/ delivery time. Arrived 2-3 hours later for both collection and delivery. Very unprofessional- made the house extremely dirty during collection. Damaged the dishwasher, dining table and study table. Refused to take any responsibility for poor service. Some of the items were damaged during re- assembly which was paid for. Used my ladder and damaged that when loading truck. Probably the worst experience I’ve had with removals company. Thought it would be good to support local , small businesses- rather use a commercial company
1 reviews | Active since Apr 2026
Our furniture got damaged, soaked and dirtied. Afriworld denies responsibility
We used Afriworld to move from Bryanston to Mosselbay. When our furniture arrived it had gotten wet along the way. I don't know where but I supervised packing in Bryanston and it was dry when loaded into the truck. The following items were severely damage in transit. - Wooden coffee table gauged - Leather lounge suite damaged - Lounge chair upholstery ripped - Coffee station valued at R40K damaged to a point it is unusable now - Wood dining table was sc****d and chipped - Bar fridge was dented and scratched - Work desk was destroyed - Broken glasses and cultlery. and, and, and. I think you get the picture We contracted Afriworld on the understanding that they use 3rd party contractors. However they assured us that they were a single contact point and took care of managing the 3rd party contractor. We have reported this damage to them with photographs as evidence. Sybil from Afriworld now says they only connect 3rd party contractors with us as the client and Afriworld takes no responsibility. So she **** when we approached them. Let's be generous and say she didn't lie then you still have to ask youself the question " surely Afriworld vets their 3rd party contractors?" Do yourselves a favour if you are moving and get a reputable firm.
1 reviews | Active since Apr 2026
Our furniture got damaged, soaked and dirtied. Afriworld denies responsibility
We used Afriworld to move from Bryanston to Mosselbay. When our furniture arrived it had gotten wet along the way. I don't know where but I supervised packing in Bryanston and it was dry when loaded into the truck. The following items were severely damage in transit. - Wooden coffee table gauged - Leather lounge suite damaged - Lounge chair upholstery ripped - Coffee station valued at R40K damaged to a point it is unusable now - Wood dining table was sc****d and chipped - Bar fridge was dented and scratched - Work desk was destroyed - Broken glasses and cultlery. and, and, and. I think you get the picture We contracted Afriworld on the understanding that they use 3rd party contractors. However they assured us that they were a single contact point and took care of managing the 3rd party contractor. We have reported this damage to them with photographs as evidence. Sybil from Afriworld now says they only connect 3rd party contractors with us as the client and Afriworld takes no responsibility. So she **** when we approached them. Let's be generous and say she didn't lie then you still have to ask youself the question " surely Afriworld vets their 3rd party contractors?" Do yourselves a favour if you are moving and get a reputable firm.
1 reviews | Active since Mar 2026
Excellent service from Ronnie and his crew from intertrans.
Excellent service rendered by Ronnie and his crew from Intertrans. They went out of their way to assist us in a professional and punctual manner. Their collection and delivery of our furniture was handled with utmost care. Ronnie communicated very well with us, keeping us informed of the whereabouts of our furniture at all times. Ronnie and his crew are very reliable and hardworking. Ronnie was extremely professional and very accommodating. Their quotes are affordable and we highly recommend their service! Thank you Afriworld for making use of Ronnie and his crew from intertrans. We are very happy customers.
1 reviews | Active since Mar 2026
Excellent service from Ronnie and his crew from intertrans.
Excellent service rendered by Ronnie and his crew from Intertrans. They went out of their way to assist us in a professional and punctual manner. Their collection and delivery of our furniture was handled with utmost care. Ronnie communicated very well with us, keeping us informed of the whereabouts of our furniture at all times. Ronnie and his crew are very reliable and hardworking. Ronnie was extremely professional and very accommodating. Their quotes are affordable and we highly recommend their service! Thank you Afriworld for making use of Ronnie and his crew from intertrans. We are very happy customers.
1 reviews | Active since Nov 2014
The Move from Hell!
During the covid-19 pandemic in 2020 I relocated from Boksburg to Howick in Kzn, I used Afriworld for the removal and they were absolutely fantastic, so naturall when I recently moved back to Gauteng from Howick I had no hesitation in once again hiring Afriworld to do the removal. I cannot believe how they went from being fantastic to absolutely terrible. The team that moved us had obviously never done a removal before and their supervisor sat in the comfort of his truck and played no part in the removal process. All of the boxes were damaged without exception; they were thrown into the truck. The damages and breakages were numerous, some of my furniture even had boot prints on them from being stood on! There is only one English word that describes this move: DISGRACEFUL! The Manager did not even take my complaint seriously.
1 reviews | Active since Nov 2014
The Move from Hell!
During the covid-19 pandemic in 2020 I relocated from Boksburg to Howick in Kzn, I used Afriworld for the removal and they were absolutely fantastic, so naturall when I recently moved back to Gauteng from Howick I had no hesitation in once again hiring Afriworld to do the removal. I cannot believe how they went from being fantastic to absolutely terrible. The team that moved us had obviously never done a removal before and their supervisor sat in the comfort of his truck and played no part in the removal process. All of the boxes were damaged without exception; they were thrown into the truck. The damages and breakages were numerous, some of my furniture even had boot prints on them from being stood on! There is only one English word that describes this move: DISGRACEFUL! The Manager did not even take my complaint seriously.
1 reviews | Active since Mar 2026
Afriworld and Intertrans
Would just like to say a big thank you to all at the company . There is a reason why we have used your company 4 times over the past 5 years . The professionalised service from beginning to end has always been fantastic , The communication, keeping time , loading and off loading was perfect . To Roni who Listened , understood our concerns and relayed this to his teams , who carried out Our instructions without any fuss . A big Thank You . It was a pleasure doing business with the company and would recommend Afriworld and Intertrans always .
1 reviews | Active since Mar 2026
Afriworld and Intertrans
Would just like to say a big thank you to all at the company . There is a reason why we have used your company 4 times over the past 5 years . The professionalised service from beginning to end has always been fantastic , The communication, keeping time , loading and off loading was perfect . To Roni who Listened , understood our concerns and relayed this to his teams , who carried out Our instructions without any fuss . A big Thank You . It was a pleasure doing business with the company and would recommend Afriworld and Intertrans always .