Unprofessional and damaged furniture

Do not recommend using for removals. Had to keep calling myself for arrival/ delivery time. Arrived 2-3 hours later for both collection and delivery. Very unprofessional- made the house extremely dirty during collection. Damaged the dishwasher, dining table and study table. Refused to take any responsibility for poor service. Some of the items were damaged during re- assembly which was paid for. Used my ladder and damaged that when loading truck. Probably the worst experience I’ve had with removals company. Thought it would be good to support local , small businesses- rather use a commercial company