MK
Marcelina K
1 reviews | Active since Mar 2020
22 Feb 2024, 12:32
Unauthorised debits
I cancelled my cover with them yet they still debited from my account, I call them to enquire I keep being sent from pillar to post. At this point I’m very frustrated and angry
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African Independent Brokers's replyOfficial
26 Feb 2024, 16:49Hi Marcelina, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, AIB
African Independent Brokers's reply26 Feb 2024, 16:49
Official
Hi Marcelina, Thank you so much for getting in touch with us and bringing this to our attention. We are so sorry to hear about your experience and apologise for any inconvenience caused. We have referred this to the relevant department and one of our representatives will be in contact with you to investigate this matter further. Thanks, AIB