SD
Shanice D
1 reviews | Active since Aug 2023
22 Aug 2023, 19:48
Loyal and happy client
<div>I'm a loyal client for 8 years and have several policies with AIB, despite having a challenge with duplicate billing twice this year, the team were able to arrange a speedy refund and all was in order.</div>
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African Independent Brokers's replyOfficial
23 Aug 2023, 08:27Thank you for your unwavering support as a valued AIB client for the past 8 years. We appreciate your feedback regarding the duplicate billing incidents this year. We're pleased that our team could swiftly resolve the issue and arrange refunds. To further improve our services, we'd love to know more about your experience with the duplicate billing. Any insights you provide will aid us in preventing such occurrences moving forward.
African Independent Brokers's reply23 Aug 2023, 08:27
Official
Thank you for your unwavering support as a valued AIB client for the past 8 years. We appreciate your feedback regarding the duplicate billing incidents this year. We're pleased that our team could swiftly resolve the issue and arrange refunds. To further improve our services, we'd love to know more about your experience with the duplicate billing. Any insights you provide will aid us in preventing such occurrences moving forward.