KM
Khanyisile M

1 reviews | Active since Oct 2018

05 Oct 2018, 16:31

Insurance company asking for irrelevant information

The broker was very good and professional. The reason why I cancelled their insurance is that, after everything had been done and approved, I was informed to get information from all insurance companies since I started to insure my first car, information like when I started with them and when I moved to the next insurer. Then I decided to cancel because that was going to take a long time trying to consolidate that information.

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Replies (1)
African Independent Brokers
African Independent Brokers's reply09 Oct 2018, 11:22
Official

Dear Khanyisile

Thank you for contacting us.

An insurer will ask for your previous insurer’s details in order to assess your risk profile and to ascertain how long you have had policies with each one. Whilst this may seem to be irrelevant and time consuming for the client it is essential for the insurer to obtain these details.

We trust that this addresses your concerns.

Regards

African Independent Broker Resolutions Team