Glad to be rid of African Independent Brokers!!!

My entire experience with Africa Independent Brokers was very unpleasant. They were recommended by the car dealership and as I was new to using a car for Bolt, I didn't know much about insurance for e-hailing taxis and appreciated the recommendation.

I was then quoted an amount which changed. When I enquired why the changed amount I had to send many emails and finally got refunded. Once the correct amount was being debited, I notice an extra R144 per month being debited from a company called Oakhurst. When I called to enquire about this debit order which I had never agreed to, the gentleman at Oakhurst said it was connected to African Independent and he would get one of their consultants to call me. This never happend. So African Independent Beoker agrees to an amount, changes it, and when you enquire, they change the amount back to what was agreed upon, and get the extra they want from a 2nd debit order, using the reference "Oakhurst". When reading other Hello Peter complaints about African Independent Brokers. I noticed that I was not the only one that got a mystery "Oakhurst" debit order, which is actually money that they are *****ing.

Also, I was asked which date they could debit a R950 start off fee, which was a pointless exercise because it was not debited on the agreed date.

I finally decided to cancel this insurance and spoke to Kaajal Ganagram. I have obviously paid for the month of July in the beginning of July so when I got an email from her saying, the insurance is cancelled "with effect" on the 20th of July, I was worried because my new insurance only starts on the 1st of August. I emailed Kaajal Ganagram twice, and even put URGENT in the subject heading, but I am still awaiting a response.