LL
Lerato L

1 reviews | Active since Mar 2023

31 Aug 2023, 13:57

Debit order dispute

This company wants to debit money from me after I had cancelled my car insurance with them. I had not payed any premiums yet but they still want to debit admin fees. They are now threatening me with legal action. This is a ******* broker. They are trying to swindle me and I long cancelled the contract. They don’t handle customers well.

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Replies (2)
African Independent Brokers
African Independent Brokers's reply31 Aug 2023, 14:35
Official
Dear Lerato,  we greatly appreciate you for raising this matter with us. We deeply regret learning about your encounter and extend our apologies for any inconvenience caused. This issue has been escalated to the appropriate team, and a designated representative will reach out to you to delve into this issue more extensively. 
LL
Lerato L's update31 Aug 2023, 14:44
Reviewer Update
I need this to be resolved as soon as possible!!!!