Africa Pro Safety Warehouse
Unclaimed Business
|1|3 Reviews (last 12 months)|This business does not respond to reviews
Africa Pro Safety Warehouse
Unclaimed Business
|1
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|3 Reviews
May '26 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceIH
Izidor H
1 reviews | Active since Aug 2026
21 Aug 2026, 14:44
False adverti*****t.
Wanted to buy Kaliber Hammer safety boots. On the online shop it was advertised as a R1200. When I asked the salesman in the bronkhorstspruit warehouse he said it's R1500. Because the online shop doesn't include vat. But vat of 15% equals to R1380. On the online shop when you go to add to cart the amount stays the same no extra vat ect.
Helpful (0)
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Izidor H
1 reviews | Active since Aug 2026
21 Aug 2026, 14:44
False adverti*****t.
Wanted to buy Kaliber Hammer safety boots. On the online shop it was advertised as a R1200. When I asked the salesman in the bronkhorstspruit warehouse he said it's R1500. Because the online shop doesn't include vat. But vat of 15% equals to R1380. On the online shop when you go to add to cart the amount stays the same no extra vat ect.
0
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CJ A
1 reviews | Active since Apr 2018
11 Aug 2026, 07:42
Extremely Disappointing Experience
Do not trust this company. I was left out of pocket and had to chase them repeatedly for a refund. I urgently needed FFP3 masks because I was going to be working with chemicals and could not afford to get sick, especially as I have a 7-month-old baby who needs me. I placed an order through their website on 11 July. I later discovered that the company is based in Pretoria, Gauteng, while I live in the Western Cape and therefore could not collect the items myself. I contacted the company almost immediately. I was then informed that shipping would cost an additional R150, despite this fee not being clearly indicated during checkout. As a result, I requested that the order be cancelled and that I receive a refund. I was told that my request would be forwarded to the relevant refund department. I waited a while and followed up several times via email, but received no response. I eventually found their WhatsApp number and contacted them there. I received a callback from a lady who claimed that my order had already been shipped. When I asked for the tracking number, she was unable to provide one. It then became apparent that she had confused my order with another customer's order. She acknowledged that my order had not been shipped and said that they could only process a refund, for which she requested my banking details. That was more than a week ago. I have since followed up for an update, and have simply been left on read. I have proof of all my interactions with the company and am more than willing to share them publicly so that potential customers can make an informed decision about whether they want to do business with this company. This has been an extremely frustrating experience. The lack of communication, accountability and follow-through has made me feel that my order and concerns were simply not taken seriously.
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CJ A
1 reviews | Active since Apr 2018
11 Aug 2026, 07:42
Extremely Disappointing Experience
Do not trust this company. I was left out of pocket and had to chase them repeatedly for a refund. I urgently needed FFP3 masks because I was going to be working with chemicals and could not afford to get sick, especially as I have a 7-month-old baby who needs me. I placed an order through their website on 11 July. I later discovered that the company is based in Pretoria, Gauteng, while I live in the Western Cape and therefore could not collect the items myself. I contacted the company almost immediately. I was then informed that shipping would cost an additional R150, despite this fee not being clearly indicated during checkout. As a result, I requested that the order be cancelled and that I receive a refund. I was told that my request would be forwarded to the relevant refund department. I waited a while and followed up several times via email, but received no response. I eventually found their WhatsApp number and contacted them there. I received a callback from a lady who claimed that my order had already been shipped. When I asked for the tracking number, she was unable to provide one. It then became apparent that she had confused my order with another customer's order. She acknowledged that my order had not been shipped and said that they could only process a refund, for which she requested my banking details. That was more than a week ago. I have since followed up for an update, and have simply been left on read. I have proof of all my interactions with the company and am more than willing to share them publicly so that potential customers can make an informed decision about whether they want to do business with this company. This has been an extremely frustrating experience. The lack of communication, accountability and follow-through has made me feel that my order and concerns were simply not taken seriously.
0
Replies (0)LC
Lizet C
1 reviews | Active since Apr 2025
19 May 2026, 11:46
EXTREMELY POOR CUSTOMER SERVICE
I have placed and paid for an online order with this company for Redback boots. The order was placed on 11 May 2026. Since I have placed the order I have had no communication from them, I had to phone them twice to follow up on my order. I have not even received an order confirmation email. But when I phone them, I am on their system and their excuse is that they do not have stock. When I said that it showed there was stock when I placed the order they told me that their website says orders takes 3-5 days. Well we are on day 8 now, and I phoned them again on Monday 18 May, they said that they are awaiting their stock. When I go onto the website, it still says they have 3 pairs of these boots in stock. I asked them to please just communicate with me, and let me know once they heard from their supplier (on 18 May). I still have not received an email or telephone call.
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Lizet C
1 reviews | Active since Apr 2025
19 May 2026, 11:46
EXTREMELY POOR CUSTOMER SERVICE
I have placed and paid for an online order with this company for Redback boots. The order was placed on 11 May 2026. Since I have placed the order I have had no communication from them, I had to phone them twice to follow up on my order. I have not even received an order confirmation email. But when I phone them, I am on their system and their excuse is that they do not have stock. When I said that it showed there was stock when I placed the order they told me that their website says orders takes 3-5 days. Well we are on day 8 now, and I phoned them again on Monday 18 May, they said that they are awaiting their stock. When I go onto the website, it still says they have 3 pairs of these boots in stock. I asked them to please just communicate with me, and let me know once they heard from their supplier (on 18 May). I still have not received an email or telephone call.
0
Replies (0)