Zero Customer Service!
I have been staying in one of the AFHCO properties specifically one of their premium residences at Stuttafords House for the past 8 months I am not getting any joy despite paying rent every month. The unit we live in has not been painted ever since has very dirty and disgusting walls i have raised this with the building manager, their contact centre I have even personally went to their offices all they good at is making empty promises that the matter will be addressed. When i went to the office they actually showed me a checklist claiming the unit was painted before occupation which was not the case at all as such I sent pictures to prove that all they interested is getting their rent in time no sense of urgency whatsoever when attending to queries. I have even lost count of how many calls, email correspondence etc. that i have made to them. Apart from that i have issues with their weak WiFi connectivity and lack of parking amongst other things and their lack of initiative in even doing something about suggestions in remedying the situation. The Stuttafords House is a very nice and clean building however apart from that their customer service sucks to say they least and could careless how many times you complain.
