1 reviews | Active since Jul 2015
Worst Service. Proudly apply ******* methods of operation.
After paying my admin fee/rent in Dec I moved into the smaller unit Atkinson 736 because the 1 I was shown and paid for, was knowingly occupied. Found out when moving in. Had to then wait till Jan. This involved me having to pay rent at another place & more truck rental. Now moved in, I continue to experience difficulties, from no gate access & getting my bill late or not all. No consultant can claim to calling me, ever!. I constantly take day offs from work to sort issues out only to find I was still not the legal occupant of the new unit. Having thought to have sorted it out, issues still continued.June, locked out of my unit due to non payment only after 2 texts sent to me. Going to the offices I manage to pay 80% with agreement to pay the difference after an investigation on the agent who's to account for my admin fee which accumulated with penalty fees. Of course that update on my difference owed still was not been communicated. I pay my rent in July still without a statement. Locked out I go to Afhco to discuss my arrears.I advised according to PIE act of 1999 you cannot change the locks. It's *******. Consultants ignored me. Keep your unit I just want my property.
Hi Nsizwa
We acknowledge receipt of your complaint and have since investigated this matter.
Our records reflect that you did an arrangement to pay the outstanding amount excluding R684.00 which is being investigated for duplication.
You did an arrangement for June to pay the outstanding amount and defaulted which was balance brought forward on the the month of July.
You were further advised that the outstanding amount is R1879.31, less R684.00 which amount to R1195.31. Hence you did an arrangement.
We confirmed that an sms was sent to you to advise the response on your arrangement.
\1st sms was sent on the 08/07/15 - Regrettably
Hi Nsizwa
We acknowledge receipt of your complaint and have since investigated this matter.
Our records reflect that you did an arrangement to pay the outstanding amount excluding R684.00 which is being investigated for duplication.
You did an arrangement for June to pay the outstanding amount and defaulted which was balance brought forward on the the month of July.
You were further advised that the outstanding amount is R1879.31, less R684.00 which amount to R1195.31. Hence you did an arrangement.
We confirmed that an sms was sent to you to advise the response on your arrangement.
\1st sms was sent on the 08/07/15 - Regrettably
