JM
Joyce M

1 reviews | Active since Nov 2018

19 Feb 2026, 22:40

Worst decision ever

I stayed at one of the Afhco buildings for almost 5 years and not a single month I owed them rent but was unfairly treated recently when I was charged water bill because of their leaking outside pipes that had nothing to do with me.

I disputed same but was later told that I am liable for the bill and my electricity was switched off and was threatened that they would me lock me out, I then paid the ridiculous bill, month 2 the bill was okay and the following it went sky rocket that is when I decided abruptly that I am moving out, I was okay with not getting my deposit and I did not get it but now I am being threatened by their legal team with their section 129 letters that I owe them +R4000 that I have no idea where it comes from.

How about you start by investigating the leaking pipes issue, refund me my money before running to your legal team that knows absolutely nothing about your unfairness?

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Replies (2)
Afhco Property Management
Afhco Property Management's reply20 Feb 2026, 08:42
Official
Dear Joyce,

Thank you for bringing your query to our attention. 
We acknowledge receipt of your message and would like to assure you that it has been logged and forwarded to the relevant department. One of our Customer Services Administrators will contact you directly to assist further and address your concerns. We appreciate your patience and the opportunity to resolve this matter. 

Kind Regards. 
JM
Joyce M's update29 Mar 2026, 07:02
Reviewer Update
It’s been over a month since I wrote this review and AFHCO has responded to say they would contact me, nothing from their side, however, the threatening emails from their legal team have not stopped. They just come here to make themselves look professional and considerate yet they bully us on the side. I would never recommend this company to anyone! Please get your legal team to stop contacting me till you come to me with the proof that I used the water from those leaking pipes and that the one reliable for the water bill. I paid for this ridiculous bills, so why are you after me that I owe you +R4000 plus yet you are the ones owing me the deposit?