Worst company ever dealt with

If I could I would give 0 stars. I have been trying to get this issue of my meter resolved for since Friday today is Monday after midday. And am told the person am supposed to speak to Mbalenhle Kekana is in a meeting since morning. I have read so many reviews people with the same issues clearly your process is not working or the person in charge cannot do the job. I have spent so much on airtime will I get compensated I doubt and what about the food rotting in the fridge no one cares about that. On site office not helpful in any way. Even went to your head office and still no assistance because Mbalenhle does not work weekends so if something was to prevent Mbalenhle from work we the customers will not be attended to? I have lost time off work because of this and who will compansate me not AFHCO I bet you.