we have been locked out of the building

i am not happy with the service that afhco gave me, we couldn't be able to make payment on time and made arrangements with them but only to find that we have been locked out before the day of the arrangement.<br> we went to their head office and the consultant said there is nothing they can do for us and refused to see the manager to report the matter.<br> <br> i thought they value their customers and looking forwards to help them when they have problems. i had to sleep outside and go to school without bathing, i believe that is how they run their business