USELESS DSTV FIBRE AT JABULANI MEWS SOWETO

i am tenant residing at jabulani mews Afcho Property ,they have recently installed Dstv Fibre 3 fully month now , what a terrible frustrating experience , in the 3 month they have installed this useless fiber it has lost signal more than 5 times , there is absolutely no one to speak with about this problem . afcho consultant are the same as this fiber , they leave the care taker with a bunch of problem to resolve with no tools , the tenants are fighting with the care taker , but the care taker is limited to perform his duties. i have personally reported this matter through e mail and calling , what a waste of time , the portfolio manager is always in the meeting and never phone or give feedback or any update , all those people answering the phones at afcho have one mind , if they cant answer your question they drop the call , none of my e mail i sent through customer service has been responded , currently as we speak from 20 june till date there is no dstv signal to half of the tenanats at Jabulani mews , we have individually as tenants phoned multi-choice , they responded saying the services are active which is true , we experiencing an installation problem and our property developer or management is liable , after 9 calls i made to afcho i finally received a case number (199179) said to be my call has been escalated , 40 minutes after the case they send another message saying technician are onsite working fixing the signal . what a lie , by the time they send the message i am here at the jabulani mews , no one arrived i went to the care taker to ask if he knows something or anyone contacted him , he is not aware of anything and he is telling the truth because no one came . its clear that afhco dont care about the tenants in the dwelling they manage , they only good at collecting rent and no support or assistance in any of our enquiry , it so useless to pay your dstv and have no signal where you stay just because the selfish management who does not care about anyone they collecting rent from decided to install the useless fiber for no reason , i mean what is the difference between this stupid fiber and the old system ??? the old system will temporarily freeze on rainy or bad weather ,the stupid fiber loose signal for no reason for weeks , tenants are harassing the care taker because of this useless fiber while you sitting on your offices and failing us . remove this fiber and bring back the old system because no is accountable for it