IM
Ivan M

1 reviews | Active since Nov 2014

19 Dec 2021, 09:45

Unprofessional Security System

The security system AFHCO 120 End is *******ed under Kane and Dumisani along with the building manager. My fiance was playing soft music around 12am and without warning or anything securities cut off electricity. I went down and asked Mazibuko/Mabuza what the process is to get lights back and immediately said the day shift securities will put it back. I further asked him where is it written that he can just cut our lights and be attending by day shift, he referred me to head office. Not making sense I called the building manager and he said there is nothing he can do. The unprofessionalism that they showed was beyond.

Clearly they are used to be bribed to do their job and I can attest to that as they asked for R100 one evening to let my friend in at around 2am. Clearly the security level is jeopardize as what if the person I came with was a serial killer or ******? Who could have been held responsible as there was no record or what so ever that the person was there.

As told by the previous security I went back to my flat and waited for the day time shift. 07h00 I went downstairs again couldn't fine the manager, I then called building manager and said I should call Kane head of security. Kane's phone was off, I then asked for supervisor Dumisani and took his time to get there.

He later came around 09h30, and he said the securities that switched off electricity are the one the will put it back on. I asked him ample times as the previous on said day shift will do it. I again called building manager whilst with Dumisani and he said he doesn't know the reason the light were cut off therefore he cannot assist me, I should escalate this to Head Office. So now it's a Sunday with no electricity yet I pay monthly rent.

Is either AFCHO doesn't care about tenants or they need to fix the security system with building manager.

I am working from home, could not be online to log in at work and I could even loose my job. Just because of this unprofessional nonsense that AFHCO put me through.

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