Unhappy new tenant

I recently moved into an apartment at South Hills lifestyle estate and im generally not pleased with how this company handles its tenants.

Firstly, l was meant to move in on 1 Nov but could only do so on the 9th of Nov because maintenance was not done on the unit l was supposed to move in to and it was inhabitable.

So anyway, l managed to move in and now im having problems with birds in my ceiling ( l stay on the topmost floor which is the 3rd floor). Tried to report but they basically said they can't do anything about it. This is frustrating me because these birds make noise day and night, l cant even sleep throughout the night because of the horrible noise. It hasn't even been a month but I'm already fed up