AS
Alfred S

1 reviews | Active since Feb 2021

14 Mar 2026, 21:53

Unfair Deposit Withholding After 3 Years of On-Time Payments

I am extremely disappointed and frustrated with the way Afcho Property Management has handled my move-out process.

I stayed in their accommodation for three years and during that entire period I never missed a single payment. I was a loyal and responsible tenant who respected the property and fulfilled all my financial obligations.

However, after moving out, Afcho has refused to return my deposit and is now claiming that I owe them money because of “dirty walls.” This is completely unfair because when I moved into the room, the walls were already dirty. I raised this issue before and was told that the room would be painted, but in the entire three years that I stayed there, the room was never painted.

Now they are attempting to hold me responsible for something that existed before I moved in, which is very disappointing and unjust. After being a tenant in good standing for three years, I expected fair treatment and professionalism.

I feel taken advantage of as a tenant, and this experience has left me extremely dissatisfied with Afcho Property Management. Based on how this situation has been handled, I would not recommend them to anyone looking for accommodation.

I hope Afcho reviews this matter and resolves it fairly.

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Replies (1)
Afhco Property Management
Afhco Property Management's reply19 Mar 2026, 09:24
Official
Dear Alfred,

Thank you for bringing your query to our attention. We acknowledge receipt of your message and would like to assure you that it has been logged and forwarded to the relevant department. One of our Customer Services Administrators will contact you directly to assist further and address your concerns. We appreciate your patience and the opportunity to resolve this matter.

Kind Regards.