PK
Petronella K

1 reviews | Active since Jun 2019

19 Jun 2019, 22:28

Treatment from building managers very bad

I am a tenant in one of their buildings, requested a new stove and all I got was an old stove that was taken from another apartment. I had called the office and was promised that I will get a new stove. If you approach the building manager you are told we are still waiting for stock. Once installed the old stove they send you a message saying your query has been resolved. One plate of my so called new stove is hot the other is not

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Replies (2)
Afhco Property Management
Afhco Property Management's reply20 Jun 2019, 07:54
Official
 Dear Petronella,  Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.  Your query is being urgently attended to by the portfolio, area and building managers of your building and is receiving highest attention.  Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Kind Regards 
Afhco Property Management
Afhco Property Management's reply20 Jun 2019, 16:14
Official
 Dear Petronella,  Kindly contact the building manager as our records reveal that a new stove was issued.  Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.

Kind Regards