Treatment disheartening and unacceptable

I am writing to express my deep concern and disappointment regarding the treatment I have received from AFCHO. Despite paying my rent on time every month (I am paid on the 25th), my electricity meter has been blocked and the property locked without any prior notice. This situation has created a severe hardship for my child and me. I have a five-year-old who now cannot eat or properly prepare for school, and this issue has been ongoing — the meter was even blocked during Christmas of 2025, and my children and I were left without electricity on Christmas Day. Every month is a battle despite me trying to make payment arrangements and emailing and so forth. I wouldn't recommend anyone to rent from this property management