Treated like bagger
<p>On the 2st of April got at my Flat Ilanga around 2 in the morning from partying with my couzin when I got at security he refuses entry says visitors time closed and I begged him he refuse but he said if I give him something he will open. Didn't have money with me then called my friend to fetch my cousin. On the 8th from work I realized I forgot my key at work then asked spare from the same security and he refuses to give me spare said this is not my house which I don't understand why I was told that. I can't stay in flat where a security treat you like your begging to stay as client I have options to look for other companies. The security name guy they call him Katjene don't know his real name he is so rude.</p>
Dear Lucky
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query has been escalated to the portfolio and area managers of your building for further and urgent assistance and we will contact you with feed back within 48 working hours.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 126235
Kind Regards
Dear Lucky
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query has been escalated to the portfolio and area managers of your building for further and urgent assistance and we will contact you with feed back within 48 working hours.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 126235
Kind Regards
Dear Lucky
Following our previous communication,
Our investigation revealed that you were advised by the security to call the Building Manager from his as the securities do not keep the spare keys.
Our security on many occasions has advised that you contact Building Manager pertaining to such requests.
We hope you find the above in order.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Regards
Dear Lucky
Following our previous communication,
Our investigation revealed that you were advised by the security to call the Building Manager from his as the securities do not keep the spare keys.
Our security on many occasions has advised that you contact Building Manager pertaining to such requests.
We hope you find the above in order.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Regards