DN
Delfinia N

1 reviews | Active since Jan 2019

16 Sept 2020, 14:56

This company is a **** they refuse to pay back my deposit

Always paid my rent on time and didn't damage any property, moved out about 2 months ago and still fighting to get my deposit back, I've called, emailed to no avail I keep hearing the same thing "wait next week either Tuesday or Thursday. I'm seriously gatvol Begging this company to pay me back. It's my money judging from the reviews I'm going to wait a long time cause this company seems to not want to pay, this company is a ****.

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Replies (6)
Afhco Property Management
Afhco Property Management's reply16 Sept 2020, 15:22
Official
Dear Delfinia N,

Thank you for bringing your query to our attention.

Please provide us with your building name and unit number so that we are able to urgently assist you.

Kind Regards
DN
Delfinia N's update16 Sept 2020, 15:32
Reviewer Update
Greatermans unit 436
Afhco Property Management
Afhco Property Management's reply16 Sept 2020, 16:26
Official
An urgent follow up has been sent to our debtors department and we will provide you with feedback within the next 24 hours.
DN
Delfinia N's update20 Sept 2020, 11:11
Reviewer Update
It's over 24 hours and no feedback has been given. I'm not surprised though it's the Kind of service I've gotten to expect from them. I just want my money back is that so hard to do?
Afhco Property Management
Afhco Property Management's reply21 Sept 2020, 09:45
Official
We are urgently attending to your query and we will provide you with feedback shortly.
DN
Delfinia N's update28 Sept 2020, 10:30
Reviewer Update
I just spoke to one of your consultants and again I'm being promised that the payment will come tomorrow. I think it's best I approach the rental tribunal with this complaint. Cause clearly this company has no intention in paying my money back