IM
Itumeleng M
1 reviews | Active since Jan 2020
11 May 2020, 11:45
The absolute nonesense that is Afhco property management
They shouldnt even be getting a single star because clearly delaying paymeny on tenants is a trend for them . We moved out no wait, we were basically chucked out because our unit had been sold in March 2020, now its May and everyday is a different day as to why we must waiy longer for our deposit . We went through hoops to do everything theh requested and two months we still have not received our deposit
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Replies (5)0
Replies (5)Afhco Property Management's replyOfficial
11 May 2020, 13:29Good Day Itumeleng M,
Thank you for bringing your query to our attention.
We are urgently attending to your query and we will contact you with feedback shortly.
Kind Regards,
Thank you for bringing your query to our attention.
We are urgently attending to your query and we will contact you with feedback shortly.
Kind Regards,
Afhco Property Management's reply11 May 2020, 13:29
Official
Good Day Itumeleng M,
Thank you for bringing your query to our attention.
We are urgently attending to your query and we will contact you with feedback shortly.
Kind Regards,
Thank you for bringing your query to our attention.
We are urgently attending to your query and we will contact you with feedback shortly.
Kind Regards,
IM
Itumeleng M's updateReviewer Update
13 May 2020, 13:52I would like to provide you with a brief description of what transpired and maybe,just maybe you might understand our frustration....
Early March we received a visit from a guy by the name of Marko,who was from a different agency who notified us that our unit had been sold, we then preceeded to get more info on what Marko had told us. We finally got the information we were looking for and then we were told to vacant the premises end of the month, which wouldve been end of March. Through out the month we looked for alternative premises which we found and then notified a Ms Laurene Levine that we would be moving out. Due to the lockdown we ended up moving out on the 26th of March . When we initially started following up on payment we were told that due to the lockdown payment would be delayed , we were unhappy about this because number one we were forced out of the premises at extremeley short notice because we were on a month on to month contract. Fast forward to May 2020 ,some companies are able to operate, we follow up again on our payment and we are asked for one document after the other , our problem with this is, why we were not told about this from the begining when we submitted our lease cancellation form .It has been two weeks since Afhco agents are in operation and and we still havent received our funds....im just wondering if one has to sell their limbs in order for us to get our deposit back
Early March we received a visit from a guy by the name of Marko,who was from a different agency who notified us that our unit had been sold, we then preceeded to get more info on what Marko had told us. We finally got the information we were looking for and then we were told to vacant the premises end of the month, which wouldve been end of March. Through out the month we looked for alternative premises which we found and then notified a Ms Laurene Levine that we would be moving out. Due to the lockdown we ended up moving out on the 26th of March . When we initially started following up on payment we were told that due to the lockdown payment would be delayed , we were unhappy about this because number one we were forced out of the premises at extremeley short notice because we were on a month on to month contract. Fast forward to May 2020 ,some companies are able to operate, we follow up again on our payment and we are asked for one document after the other , our problem with this is, why we were not told about this from the begining when we submitted our lease cancellation form .It has been two weeks since Afhco agents are in operation and and we still havent received our funds....im just wondering if one has to sell their limbs in order for us to get our deposit back
IM
Itumeleng M's update13 May 2020, 13:52
Reviewer Update
I would like to provide you with a brief description of what transpired and maybe,just maybe you might understand our frustration....
Early March we received a visit from a guy by the name of Marko,who was from a different agency who notified us that our unit had been sold, we then preceeded to get more info on what Marko had told us. We finally got the information we were looking for and then we were told to vacant the premises end of the month, which wouldve been end of March. Through out the month we looked for alternative premises which we found and then notified a Ms Laurene Levine that we would be moving out. Due to the lockdown we ended up moving out on the 26th of March . When we initially started following up on payment we were told that due to the lockdown payment would be delayed , we were unhappy about this because number one we were forced out of the premises at extremeley short notice because we were on a month on to month contract. Fast forward to May 2020 ,some companies are able to operate, we follow up again on our payment and we are asked for one document after the other , our problem with this is, why we were not told about this from the begining when we submitted our lease cancellation form .It has been two weeks since Afhco agents are in operation and and we still havent received our funds....im just wondering if one has to sell their limbs in order for us to get our deposit back
Early March we received a visit from a guy by the name of Marko,who was from a different agency who notified us that our unit had been sold, we then preceeded to get more info on what Marko had told us. We finally got the information we were looking for and then we were told to vacant the premises end of the month, which wouldve been end of March. Through out the month we looked for alternative premises which we found and then notified a Ms Laurene Levine that we would be moving out. Due to the lockdown we ended up moving out on the 26th of March . When we initially started following up on payment we were told that due to the lockdown payment would be delayed , we were unhappy about this because number one we were forced out of the premises at extremeley short notice because we were on a month on to month contract. Fast forward to May 2020 ,some companies are able to operate, we follow up again on our payment and we are asked for one document after the other , our problem with this is, why we were not told about this from the begining when we submitted our lease cancellation form .It has been two weeks since Afhco agents are in operation and and we still havent received our funds....im just wondering if one has to sell their limbs in order for us to get our deposit back
Afhco Property Management's replyOfficial
13 May 2020, 21:53Thank you for your communication.
Please note that your payment is in the process of being paid out.
We apologise for the delay due to the current pandemic.
Kind Regards
Afhco Property Management's reply13 May 2020, 21:53
Official
Thank you for your communication.
Please note that your payment is in the process of being paid out.
We apologise for the delay due to the current pandemic.
Kind Regards
IM
Itumeleng M's updateReviewer Update
19 May 2020, 15:28FYI i still have not received my deposit.....I was told paymenst are made Tuesdays and Thursdays , I submitted all documents last week Tuesday already, you would think come Thursday I would have my money but nope and now its a new week and theres still no sign of my money being paid to me. I Sent out an email to Laurene Levine and Kamogelo, telling them what nonesense their customer service is and they simply ignored my email . This is really disgusting .
IM
Itumeleng M's update19 May 2020, 15:28
Reviewer Update
FYI i still have not received my deposit.....I was told paymenst are made Tuesdays and Thursdays , I submitted all documents last week Tuesday already, you would think come Thursday I would have my money but nope and now its a new week and theres still no sign of my money being paid to me. I Sent out an email to Laurene Levine and Kamogelo, telling them what nonesense their customer service is and they simply ignored my email . This is really disgusting .
Afhco Property Management's replyOfficial
20 May 2020, 22:36As previously indicated, due to delays caused by the lock-down and working remotely, all payments are delayed and we apologise.
We are urgently processing and following up on all administrative work and payments and your refund should be paid soon.
Kind Regards,
Afhco Property Management's reply20 May 2020, 22:36
Official
As previously indicated, due to delays caused by the lock-down and working remotely, all payments are delayed and we apologise.
We are urgently processing and following up on all administrative work and payments and your refund should be paid soon.
Kind Regards,
