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Jacob S

1 reviews | Active since Feb 2018

02 Feb 2018, 21:04

Terrible Service from building manager & agent

My 1st time moving into an AFHCO building, fully paid for my unit & signed my lease however I'm told I'm not on the system (my unit shows as vacant on the AFHCO system) spent 2 consecutive days without electricity & water. Spoke to the building manager & he says its the agent's fault. Spoke to the agent & he says its the h/o fault for not capturing the right unit for me. In all of this I'm the victim who's being inconvenienced because of lack of communication & professionalism. Seriously unimpressed, as I type this I'm in the dark. Wouldn't recommend AFHCO to anyone!

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Replies (1)
Afhco Property Management
Afhco Property Management's reply06 Feb 2018, 16:54
Official

Dear Jacob ,

Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.

Your query has been escalated to our credit control department for further and urgent assistance.

Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.

Your reference number : 150543

Kind Regards