AN
Ayanda N

1 reviews | Active since Oct 2020

10 Oct 2020, 16:11

Terrible service

I app**** for an apartment at Jabulani Mews in August 2019, I got rejected because of my salary. The agent advised me that my parent can apply for me then state that I will be living there. My mother app**** and she was accepted.

Months went by and I decided to leave Afcho end of July 2020 because of their lack of competence (they kept sending emails and Sms' that I haven't paid even though I had) as well as feeling unsafe as my building had cracks but was covered up with just paint.

I was willing to forfeit the deposit as staying there was not worth it anymore and I wanted to leave immediately. I looked for the building manager for 7 days so that I could sign the lease termination form and leave!!

When I finally got the form, my mom signed and I left. Beginning of September I got an sms stating that I owe rent. I sent a message to their whatsapp group chat and they said that it has been escalated. I did not receive a response.

A few days ago I got another sms stating that I owe. I sent a whatsapp again and I was sent a statement showing that I'm charged for pro-rated rent and repairs.

Repairs? There was nothing that was broken. I replaced all light switches before I left. My concern is, who signed an inspection form without me? Why was it signed when I was not there as when the lease started, I did not go through inspection?

0
Replies (2)
Afhco Property Management
Afhco Property Management's reply13 Oct 2020, 09:30
Official
Dear Ayanda N,

Thank you for bringing your query to our attention.

Please provide us with your unit number so that we can urgently assist you.

Kind Regards
AN
Ayanda N's update16 Oct 2020, 19:03
Reviewer Update
F10.

Regards