OM
Orapeleng M

1 reviews | Active since Feb 2018

21 May 2019, 15:09

Terrible customer services

As part of the signing a lease contract,it was advertised that you'd get a grocery voucher as well. I moved in in January 2019. To this day I have not received my voucher and nobody at AFHCO has been willing to help me after numerous visits to the physical office,endless calls and endless emails to both customer services and specific customer service reps.

0
Replies (3)
Afhco Property Management
Afhco Property Management's reply21 May 2019, 15:15
Official
 Dear O****leng,  Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.  Your query/request has been escalated to the portfolio/area managers of your building for further and urgent assistance and we will contact you with feedback within 48 working hours.  Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Kind Regards 
Afhco Property Management
Afhco Property Management's reply21 May 2019, 15:25
Official
 Dear O****leng,  Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.  Your query/request has been escalated to the portfolio/area managers of your building and we will contact you with feedback within 48 working hours.  Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Kind Regards 
Afhco Property Management
Afhco Property Management's reply23 May 2019, 08:54
Official
 Dear O****leng,  Following our previous communication. 
We confirm that our suburban department  will contact you and assist you accordingly. 

Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Kind Regards