1 reviews | Active since Mar 2020
Terrible application process bad service.
I stayed here last 10 years ago and now I am trying to apply I am being told I cant get approved because I owe ithemba. Look, I not a slow pay or struggling financially as I earn 40k gross and I just need a 5k rental. I dont owe ithemba, I put notice, they did inspection and they refunded my deposit in full because I was a good tenant bur after 2 months they came and said I owe them 1000 which they could not explain. I disputed the charges as I had long gone and they decide to black list me without my knowledge and to my surprise Afcho wants me to pay them or they declining my application. This is wrong! Property companies must be stopped! This is now a cartel and they protecting each other without getting the both sides of the story. I dont have bad credit record I don't understand why would my application get dismissed for a 2022 dispute with another property company, worse I have never skipped rent. I encountered such issue with afcho but atleast it was resolved and one matter was concluded with the money reversed and I agreed to pay the remaining balance but I am not willing to pay Ithemba as they cant explain how I am owing them and its been 3 years or more.
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Kind Regards.
Thank you for bringing your query to our attention. We acknowledge receipt of your message and would like to assure you that it has been logged and forwarded to the relevant department. One of our Customer Services Administrators will contact you directly to assist further and address your concerns. We appreciate your patience and the opportunity to resolve this matter.
Kind Regards.