SP
Sello P

1 reviews | Active since May 2016

11 Feb 2019, 14:09

Still waiting for Refund(Deposit)

Good day I moved out on Renting a Flat on 31/01/2019. Now is the 12 Day since I moved out no communication from AFHCo regarding my Deposit. I contacted their Helpdesk still they cannot tell me when will I get my deposit and nothing is captured on the system( they tell you the same story wait for 7 to 14 days.

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Replies (2)
Afhco Property Management
Afhco Property Management's reply11 Feb 2019, 14:45
Official
 Dear Prince,  Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.  Your query/request has been escalated to our debtors department for further and urgent assistance.  Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 185478  Kind Regards 
Afhco Property Management
Afhco Property Management's reply11 Feb 2019, 15:23
Official
 Dear Prince,  Thank you for contacting us. We, at Afhco value your communication and take pride in attending to your query as speedily as possible.  Please forward your bank statement for urgent processing of your deposit refund.  Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Your reference number: 185478  Kind Regards