TZ
Thoko Z

1 reviews | Active since Mar 2014

15 Nov 2021, 18:24

STAY AWAY FROM THIS COMPLEX, RUN FAR, FARRRRR AWAY

This below email was sent on in APRIL. TILL TODAY NO RESPONSE. I later in May sent a follow up email as it showed that my email was read but not responded to.

Hi.

Please come and fix my issues that I've laid a complaint for since I moved in on the 8th of Feb 2021. 2 months later im still suffering. Now my dstv has been disconnected for the past 4 days. Im paying for dstv that I can't even watch.

People came into my unit to fix wifi cables and all of the sudden our TV is off. Ive asked management to fix and I still wait. NINE DAYS LATER!!!!!!!!!!!!!!!!!!!!!!!!

It has been a very frustrating experience living in your property. Since day 1 up until today.

Water pressure also being a major concern. I don't understand what can take 2 months to come have a look at the issue and find a solution. A week ago I sat for three full days without electricity in our block. Bathing with cold water and food rotting. All this at my expense while I pay my full rental ON TIME.

I will only sign the corrected lease once I am happy with the unit. Also please may you refer me to management/ owner of the property as I will not be paying full rental for the next month as THIS IS UNFAIR ON ME as I MEET MY END OF MY CONTRACT BUT YOU GUYS DON’T.

I HAVE LOST OUT ON ALMOST TWO WEEKS OF MY DSTV THAT I HAVE PAID FOR.had I known I will have this issue I wouldn’t have bothered to waste my R400.00.

On Monday I get a security guard smelling like a BROTHOL knocking on my door to ask whos car is parked on whoever’s parking.

I Request compensation for this horrible experience and uncomfortableness and PAIN!!!!!!!!!!!!!

I called the head office THREE TIMES and In all three occasions I was told ill get feedback within 24hours. 7 Days later I still wait for all three feedbacks.

YOUR RESPONSE WILL BE GREWATLY APPRECIATED AS THE COMPLEX MANAGER HAS NO MANNERS TO ATLEAST RESPOND TO MY MESSAGES.

Regards

Thoko

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