LN
Leago N

1 reviews | Active since Dec 2018

07 Jun 2019, 08:09

Smoking in the building

I reside at 120 End Street and i have two my concerns. Number 1 is about tenants who are smokers, the building has no smoking area and tenants smoke in the staircase you can smell cigarette or **** coming from the lifts. I complained about this at the AFCHO offices and no concrete answer was given. I was asked if i know the smokers,,,for REAL can you ask me that question??? Do i suppose to know who lives in the building and at which room number do they stay??? I'm worried about my health as second smoke is also dangerous too non smoker and if something is not done i will take it up further. Last week was #notobaccoday and it seems non smokers are completely not considered. AFCHO will be held accountable and will be responsible for my medical bill. If it happens that you don't know NO SMOKING is allowed in complexes/ residential areas/ in your car etc.

Secondly I'm tired of calling the building manager now then for noise levels. Tenants need to know that there are people who wants quietness and also that there are tenants who do shifts work and need to rest.

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Replies (2)
Afhco Property Management
Afhco Property Management's reply07 Jun 2019, 08:15
Official
Dear Joy,  Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.  Your query/request has been escalated to the portfolio/area managers of your building for further/urgent assistance and is receiving highest attention.   Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Kind Regards 
Afhco Property Management
Afhco Property Management's reply11 Jun 2019, 11:14
Official
 Good day Joy We have in the past found smokers and dealt with them decisively with the help of tenants because they stay at the building and can easily identify them.  The security is patrolling the building every now and then to monitor this and other things in the building and when they do find smokers / tenants not complying we deal with them same as excessive noise makers.  Please advise on which unit/s are making noise/smoking and we will monitor and deal with them.  Thanks