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sM
shamim M

1 reviews | Active since Aug 2019

11 Feb 2022, 16:07

Shocking service

It is unacceptable that I am a prepaid customer for electricity and had our electricity cut off by city power since this morning we were **** to 4hours ago about city power being on site to restore till now no communication from Afhco cannot get through to customer services & if u do get through they put u on hold or cut u off. This is absolutely unacceptable. The issues is never ending why are they not paying the bills this is now the second time this has happened. Why are we held as ransom my city power for Afhco not paying their bills we buy electricity from a different service provider. Is there anyone that can advise on what legal action we can take as it concerns me that we could be without electricity for the weekend .

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Replies (2)
sM
shamim M's update11 Feb 2022, 16:09
Reviewer Update
The complex is Etude
sM
shamim M's update11 Feb 2022, 20:20
Reviewer Update
Cannot believe this no response we still without electricity this us the same problem we had in 2019 which was not resolved and we tenants have to suffer inconsiderate of these body corporates we were **** to the whole day saying electricity will be restored. They have not bothered to even get generators because they don't give a damn they are sitting in their homes and enjoying a hot meal with their families and we have to suffer. This really needs legal action!!!! GET GENERATORS I AM NOT WILLING TO PUT IP WITH THIS THE STUFF IN OUR FRIDGES WILL GO OFF IN THIS HEAT.