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TSEPI M
1 reviews | Active since Dec 2018
05 Dec 2018, 12:16
SAMBRO DSTV CONNECTION
SAMBRO DOESN'T HAVE DSTV CONNECTION SINCE FRIDAY THE 30TH OF NOVEMBER NOW ITS 5 DAYS WITHOUT CONNECTION. WE'VE BEEN COMPLAINING AND DO EVERYTHING BUT NOTHING IS DONE
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Replies (8)
Afhco Property Management's replyOfficial
05 Dec 2018, 16:26 Dear Tsepi, Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible. We confirm that Sambro House DSTV reception is experiencing external interference at the antenna from another building. We are working tirelessly around the clock to identify the main source of the problem and will rectify as soon as possible. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards
Afhco Property Management's reply05 Dec 2018, 16:26
Official
Dear Tsepi, Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible. We confirm that Sambro House DSTV reception is experiencing external interference at the antenna from another building. We are working tirelessly around the clock to identify the main source of the problem and will rectify as soon as possible. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards
Afhco Property Management's replyOfficial
05 Dec 2018, 16:32 Dear Tsepiso, Following our previous communication. The technicians are running tests on the LNB and possible solar reflection that might be affecting the signal. We have requested that the matter be dealt with urgently. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards
Afhco Property Management's reply05 Dec 2018, 16:32
Official
Dear Tsepiso, Following our previous communication. The technicians are running tests on the LNB and possible solar reflection that might be affecting the signal. We have requested that the matter be dealt with urgently. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards
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TSEPI M's updateReviewer Update
05 Dec 2018, 16:35ITS A LIE BECAUSE NO TECHNICIAN HAS ATTENDED TO THIS MATTER SINCE FRIDAY. EVEN NOW AS WE SPEAK THERE'S NO TECHNICIAN WORKING ON IT
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TSEPI M's update05 Dec 2018, 16:35
Reviewer Update
ITS A LIE BECAUSE NO TECHNICIAN HAS ATTENDED TO THIS MATTER SINCE FRIDAY. EVEN NOW AS WE SPEAK THERE'S NO TECHNICIAN WORKING ON IT
Afhco Property Management's replyOfficial
05 Dec 2018, 16:43 Dear Tsepi, As previously advised,we are working tirelessly around the clock to identify the main source of the problem and will rectify as soon as possible. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards
Afhco Property Management's reply05 Dec 2018, 16:43
Official
Dear Tsepi, As previously advised,we are working tirelessly around the clock to identify the main source of the problem and will rectify as soon as possible. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards
TM
TSEPI M's updateReviewer Update
20 Feb 2019, 15:45SAMBRO 517
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TSEPI M's update20 Feb 2019, 15:45
Reviewer Update
SAMBRO 517
Afhco Property Management's replyOfficial
20 Feb 2019, 16:09 Dear Tsepi, Please advise if it is your unit or the whole building that is affected. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards
Afhco Property Management's reply20 Feb 2019, 16:09
Official
Dear Tsepi, Please advise if it is your unit or the whole building that is affected. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards
Afhco Property Management's replyOfficial
20 Feb 2019, 16:30 Dear Tsepi, Kindly note that your query is dating back to November, please contact your building manager if you still facing issues with your DSTV and if possible record it in the maintenance complaints book for further and urgent assistance. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards
Afhco Property Management's reply20 Feb 2019, 16:30
Official
Dear Tsepi, Kindly note that your query is dating back to November, please contact your building manager if you still facing issues with your DSTV and if possible record it in the maintenance complaints book for further and urgent assistance. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards
Afhco Property Management's replyOfficial
20 Feb 2019, 16:38Dear Tsepi, Following our previous communication. Kindly note that your query is dating back to November, please contact your building manager if you still facing issues with your DSTV and if possible record it in the maintenance complaints book for further and urgent assistance. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards
Afhco Property Management's reply20 Feb 2019, 16:38
Official
Dear Tsepi, Following our previous communication. Kindly note that your query is dating back to November, please contact your building manager if you still facing issues with your DSTV and if possible record it in the maintenance complaints book for further and urgent assistance. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***. Kind Regards