ROBBING PEOPLE OF THEIR MONEY

I MOVED OUT OF NEWGATE BUILDING WHICH IS UNDER AFCHO PROPERTIES THREE WEEKS AGO,I WAS TOLD I WOULD RECEIVE MY DEPOSIT AFTER 7DAYS OF MOVING OUT.10 DAYS THEN PASSED AND NO DEPOSIT RECEIVED,I THEN DECIDED TO CALL THEM AND FIND OUT WHEN I WILL RECEIVE MY MONEY AS THEY DIDNT EVEN BOTHER TO NOTIFY ME AS TO WHATS HAPPENING.THEY ASSURED ME THAT I WOULD GET MY MONEY BEFORE THE END OF THE WEEK,IT IS NOW 3 WEEKS AND COUNTING AND THE WOMAN DEALING WITH MY DEPOSIT(KAYLEE) REFUSES TO SPEAK TO ME CAUSE SHE KNOWS SHE IS NOT DOING HER JOB.I PAID MY RENT ON TIME AND LEFT THE FLAT IN GOOD CONDITION,HOW CAN IT TAKE 3 WHOLE WEEKS TO PAY SOME ONE THIER MONEY IT MAKES NO SENSE