T
Thembi

1 reviews | Active since Apr 2025

07 Jan 2026, 20:42

****roach Infestation Extremely Disappointed

****roach Infestation Extremely Disappointed

I am extremely dissatisfied with my experience leasing at Impilo Place Flats. There is a severe ****roach infestation in my unit, and this is clearly not an isolated issue many residents are constantly complaining about the same problem.

Despite paying an outrageous amount of rent, the living conditions are unacceptable. I have personally spent a ridiculous amount of money on ****roach sprays and treatments, yet nothing works because the infestation is building-wide.

a pest control company comes once a month, but honestly, this is the most useless and ineffective service I have ever experienced. Nothing changes before or after they “spray.” The infestation remains exactly the same they might as well not come at all.

This situation is stressful, unhygienic, and completely unfair to tenants who are paying premium rent expecting decent living standards. I regret leasing here and would not recommend Impilo Place to anyone unless this infestation is properly and permanently resolved.

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Replies (2)
Afhco Property Management
Afhco Property Management's reply08 Jan 2026, 16:39
Official
Dear Thembi,

Thank you for bringing your query to our attention. We acknowledge receipt of your message and would like to assure you that it has been logged and forwarded to the relevant department. One of our Customer Services Administrators will contact you directly to assist further and address your concerns. We appreciate your patience and the opportunity to resolve this matter.

Kind Regards
Afhco Property Management
Afhco Property Management's reply22 Jan 2026, 08:40
Official
Progress feedback provided to tenant accordingly.