MM
Mologadi M

1 reviews | Active since Jul 2018

09 May 2019, 09:37

POOR SERVICE- STILL NO PROPER FEEDBACK

Can you please confirm the information that i requested. This query is not resolved. Please confirm the deposit amount that was transferred to Etude.

0
Replies (6)
Afhco Property Management
Afhco Property Management's reply09 May 2019, 10:00
Official
Dear Mologadi  We confirm as correct all information previously communicated.  Kindly refer to our previous communications and responses as we confirm that the query has been resolved on our side.      Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Kind Regards 
MM
Mologadi M's update09 May 2019, 10:11
Reviewer Update
This query is not resolve until you provide me with information that i requested. Please confirm the amount that was transferred to Etude as deposit refund and an explanation why they transferred that amount. As a client I am entitled to be provided with this information. Please stop referring me to contact your poor customer services call center, i asked you this questions i am expecting feedback from you. i want all this information in writing.
MM
Mologadi M's update09 May 2019, 10:11
Reviewer Update
This query is not resolve until you provide me with information that i requested. Please confirm the amount that was transferred to Etude as deposit refund and an explanation why they transferred that amount. As a client I am entitled to be provided with this information. Please stop referring me to contact your poor customer services call center, i asked you this questions i am expecting feedback from you. i want all this information in writing.
Afhco Property Management
Afhco Property Management's reply09 May 2019, 11:04
Official
 Dear Mologadi  We confirm as correct all information previously communicated.  Kindly refer to our previous communications and responses as we confirm that the query has been resolved on our side.      Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Kind Regards 
MM
Mologadi M's update09 May 2019, 11:08
Reviewer Update
What are confirming as being correct? please specify.
Afhco Property Management
Afhco Property Management's reply09 May 2019, 11:26
Official
 Dear Mologadi  We confirm as correct all information previously communicated.  Kindly refer to our previous communications and responses as we confirm that the query has been resolved on our side.     

Alternatively contact our customer care on *** and ask for your credit control consultant for more information. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.  Kind Regards