Poor service and unexplainable rent charges

<p>In December I transferred from Morray House to Maxwell Hall. I was told to pay R4300 which I did. Then when I got my invoice for January it was an Invoice for Morray house stating that I had not paid my December rent and that i owed about R12 000. I spoke to the caretaker and he told me not to worry because my transfare had not been completed, they will rectify the mistake. In January i paid R 3050 and then I received a call from Valencia, telling me i was owing December Rent, I then sent her my proof of payment for the R4300 and the R3050. She informed me the payments had not been allocated because i had been given the wrong Reference Number. She gave me the correct one and said that I should pay a further R3150 and my account would be up to date. I paid and sent her the proof of payment and she said all was OK.</p> <p> </p> <p>A few weeks later I started getting SMSs saying that I owe R 4600. I contacted Valencia again and she said that i was owing February Rend and I asked how when i paid a total of R 6200 in Jan. I was of the mind that it covercovered Feb as well after my deposit for Morray was transferred to Maxwell and the balance used to top up my rent. She told me that R2000 of my deposit had been deducted but could not explain why. She sent my statement to the caretaker and he also could not understand why i was said to be owing so much. </p> <p> </p> <p>I got my invoice for March and it say on top of my rent of R4300 i owe a further R4600</p> <p> </p> <p>I would like to know the following </p> <p>Why was R2000 my deposit deducted</p> <p>Why my Rent of January was R 6200 instead of R 4300</p> <p>Why am i now asked to pay for areas when its not my fault that my transfer was not completed on time?</p> <p> </p> <p>At Morray I was staying at 308</p> <p>I am now at 71 Maxwell Hall</p> <p> </p> <p>My number is ********** </p> <p> </p>