Poor service

Good Day I would like to lodge a complaint regarding a poor service I received from Afhco. I spoke with Thando, Khosi ,Rowena and lastly the *********** Peter Hlongwane. Peter Hlongwane’s customer service lacks as he will not answer his cellphone or cannot be reachable on his work telephone and doesn’t phone the clients back. It seems like the staff members are hiding him, cause they would say they transferring a call to him and he won’t answer. I was renting at Jabulani Lifestyle flat no:C111 for a year. I moved out last year end of November 2019 and submitted the keys to the new tenant on the 2nd of December 2019. When I moved out the flat I was staying in was spotless, as I hardly stayed in there. I paid R4400 deposit and when I moved out I received only R950. I was told that the flat was painted and I asked when was the flat paid, cause the day I moved out there was a new tenant ready to move in on the 2nd of December 2019. I then phoned Khosi in December 2019 and she told me to speak to the Building manager Khaya. Khaya confirmed with me that the flat was not painted and Afhco is lying and just want to eat my money. Even today the lady that moved in there also confirmed that the flat hasn’t been painted till to date. So what I’m I charged for if the place was never painted. This is a reap off from Afhco as they know very well that the place was never painted, all they interested in taking money from the tenants. I have not skipped a month when I was renting there and don’t know why do I need to fight for my deposit. I then followed up my case and spoke with Peter Hlongwane and had a meeting at Afhco offices on Friday the 17th of January 2020. He then phoned Khaya on his cellphone and Khaya again confirmed with him that the flat was spotless. He then said he will check with the painting company even though he had feedback that the flat was not painted. He promised to call me on Monday the 10th of February 2020. I haven’t had a single call from him. 2 weeks later I phoned Peter Hlongwane on his phone and said that, you still haven’t received your deposit. I’ll go speak to the finance and I must call him in 10 minutes. I’ve been calling the whole days and still didn’t answer his cellphone. I’ve been calling since December 2019-March 2020 and still no refund or assistance, as they seem to be protecting Peter Hlongwane. I called again today and my matter is still sitting with Peter Hlongwane. I hope I will hear from you in 48 hrs or in a years’ time, cause we don’t value customers in SA. Kind regards Bongani Mhangwane ***