pM
pelisa M

1 reviews | Active since Feb 2015

03 Feb 2015, 08:37

POOR SERVICE

I have been complaining for almost a month about water leakage in our building Frank and Hirsch but still not fixed and everyday they are closing water for us ,I am struggling to wash every morning before going to work for almost a month now since December. There is floods in Afhco all over the floors. To my surprise on the response that I got from MBULELO MBU MBENGASHE which was full of arrogance and cheeky with no apology for the inconvenience. Reducing securities from 2 to 1 and you get told that the cameras, finger prints are there to be securities whereas you have to wait for the security to come back from the loo or from opening the gate for the cars out side and their system is unable to detect some finger prints so for access you basically depend on the security to open for you and you get told such nonsense by MBULELO. Even this morning I didn't have water. seemingly they do not care about their tenants all they care about is money in their pockets as they don't show any mercy when it comes to their stupid flat rules AFHCO people are so rude especially the likes of MIRANDA. I don't know why Afhco is employing such people who doesn't know what they are there for.

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Replies (1)
Afhco Property Management
Afhco Property Management's reply03 Feb 2015, 10:07
Official
Hello pelisam,

Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible. We apologise sincerely for any inconvenience experienced but urgently investigating. One of our skilled customer services representatives will contact you within the next 24 working hours with feedback. Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***