Poor Service

<p>I got numbers from the internet of a runner by the name of Sphindile who helped me view various flats in town. she then explained to me the application process and that I must pay R750 which serves as the application fee and I did just that. A day or two later I was told the flat I wanted has been app**** for by someone else they will find me another flat of which they did. Sphindlile then said to me they will send me an sms to say I must come and sign a lease agreement no later than Wednesday. On Wednsday nothing came through and when I told Sphindile that I have not received anything, she told me to "chill" and I fa**** to under understand how you tell your client to "chill." Seeing that no sms came through I made follow ups, called the head office, Spoke to Samuel who took my details and told me to try and call my agent, I managed to get hold her, Sibongile. when I called her she told me to she is busy with my application and she will call me to come and sign. I was called an hour later and she said I must come to the head office and sign everything is sorted. When I got there on Friday 01/07/2016 to sign at 8:30am i was taken from pillar to post, was told that my application is pending and had to call Sibongile to come to the head office. when she got there she looked like someone who didnt know what she was doing. She left me sitting there and told me she will sort this now now....now now was more like 4 hours later. I then finally got to sign the lease agreement and get finerprints done together with the access card and I paid deposit plus rent. From there I was told to go and get my keys to the flat, when I got to the flat (Impilo Place) the care taker told me the unit I was assigned to is still under construction and no tenant is allowed to move in until mid July or so. He told me to go back to the head office and have this sorted out there as there was nothing much he could do from his side. when i got to the head office I had to to wait again for an hour or so...I got so mad, I then decided to cancel the whole application. I am awaiting my refund: application fee, 5% deposit and rent. I am so disapointed at the service I received at AFHCO.</p>