1 reviews | Active since Jun 2018
Poor Service
I have been staying at Jabulani mews for past 2 years what a horrible experience dealing with this company ever since they took over from Framework. April this I didn't have power for a week due to faulty electricity meter I called customer service everyday no one bothered to check up on or update me about developments nor apologies what so ever food went stale in my fridge still expected me to pay amount rental amount end of April, served notice in may was told deposit will be paid with 7 to 14 days after I have moved out ...today is the first day and I am being told credit controller is waiting for her manager to confirm refund amount unfortunately the manager is on Eid today....and I am so not interested in their ridiculous excuses!!!, I started calling customer service on 6th day after I left their buildings but no one could give me proper feedback...1st question is what were they doing for the past 14 days? cause as a finance person I know very well it doesn't take a life to do necessary checks and loading of payments
Dear Xolani,
Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.
Please accept our sincere apologies for the delay in processing your deposit refund.
We confirm that all has been processed and will be transferred to your bank account no later than Tuesday the 19th of June 2018.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards
Dear Xolani,
Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.
Please accept our sincere apologies for the delay in processing your deposit refund.
We confirm that all has been processed and will be transferred to your bank account no later than Tuesday the 19th of June 2018.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards