Poor Service

I moved to one of their buildings Monis Mansions on the 05th March 2018. The wardrobe had dead ****roaches on it and i had to clean it myself. The toilet was leaking. I reported that. Their stove was not working and i had to use my own stove. A week and a half later the chicken tab burst and water was all over the room. I called building manager who did not answer my calls i then called customer services. Late in the afternoon he was angry at me to call customer services instead of complaining to him.

Tap was fixed. My own stove and microwave were affected because of water and i could not use them for 5 days. I could not cook and had to eat take aways with a child who is diabetic type 1 that needs to get his insulins and proper meal. His sugar levels went up because of that.

The stove is still not fixed. I spoke to the manager Mbulelo who then assured me that i will be moved to another unit that never happened i decided not to pay rent and they sent me a demand letter. I went to their offices and spoke to Lucy whi assured me that i will be moved to a new unit that never happened instead they want me to pay first.

This is a poor service. I am very much disappointed on them. They worry about their money instead of treating their tenants fairly. What kind of service is this. And how can i pay for water that was waisted.