1 reviews | Active since Nov 2016
Poor DSTV connectivity
We have been experiencing bad signal with the DSTV connectivity at Lustre house. This has been happening for over a year now but nobody seems to be taking our complaints seriously. It is very unfair to pay for subscription when channels are not even playing due to poor connectivity. Can we please be assisted. This matter was reported to the manager as well, he tried to raise it in your meetings but still no help. This is very unfair coz you sold us dreams on your adverti*****ts, no different from false adverti*****t. Can we be assisted and taken seriously geez!!!!
Dear Bongiwe,
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query/request has been escalated to the relevant portfolio/area managers for further and urgent assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 148579
Kind Regards
Best regards,
Dear Bongiwe,
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Your query/request has been escalated to the relevant portfolio/area managers for further and urgent assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 148579
Kind Regards
Best regards,
Dear Bongiwe,
Following our previous communication.
We confirm that an urgent order to to aerial & Satellite has been placed.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 148579
Kind Regards
Best regards,
Dear Bongiwe,
Following our previous communication.
We confirm that an urgent order to to aerial & Satellite has been placed.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** telephonically on ***.
If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 148579
Kind Regards
Best regards,
Dear Bongiwe
This is a follow up regarding your query which has since been sorted out. Please advise if we can be of any further assistance or you can review your status as resolved.
Kind Regards,
Best regards,
Dear Bongiwe
This is a follow up regarding your query which has since been sorted out. Please advise if we can be of any further assistance or you can review your status as resolved.
Kind Regards,
Best regards,