OJ
Olivia J
1 reviews | Active since Sept 2018
25 Sept 2019, 11:36
POOR CUSTOMER SERVICE!!
I DO NOT UNDERSTAND HOW A BIG COMPANY LIKE AFCHO HAS NO CUSTOMER SERVICE AGENTS AVAILABLE TO ASSIST YOUR CLIENTS/TENANTS. YOU TURNED OFF ELECTRICITY EVEN THOUGH RENT WAS PAID AND PROOF OF PAYMENT WAS SENT, MORE THAN TWO WEEKS AGO. DID YOU PEOPLE KNOW THAT It is ******* for your landlord to interfere with or cut off any "vital service". This includes hot or cold water, fuel, electricity, natural gas, and heat. Your landlord is not allowed to do this even if you owe rent or for any other reason.??? SOMEONE SHOULD RESPONSE TO EMAILS!!!
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Replies (2)
Afhco Property Management's replyOfficial
25 Sept 2019, 11:58Good day Olivia,
Thank you for bringing your query to our attention.
One of our skilled customer services consultant will contact you on the number you have provided to assist.
Kind Regards,
Thank you for bringing your query to our attention.
One of our skilled customer services consultant will contact you on the number you have provided to assist.
Kind Regards,
Afhco Property Management's reply25 Sept 2019, 11:58
Official
Good day Olivia,
Thank you for bringing your query to our attention.
One of our skilled customer services consultant will contact you on the number you have provided to assist.
Kind Regards,
Thank you for bringing your query to our attention.
One of our skilled customer services consultant will contact you on the number you have provided to assist.
Kind Regards,
Afhco Property Management's replyOfficial
25 Sept 2019, 14:08Good day Olivia,
We have made contact with the lease holder and awaiting her further instructions regarding arrangements of the outstanding balance. Please refer to the lease holder for any further information and assistance.
Kind Regards,
We have made contact with the lease holder and awaiting her further instructions regarding arrangements of the outstanding balance. Please refer to the lease holder for any further information and assistance.
Kind Regards,
Afhco Property Management's reply25 Sept 2019, 14:08
Official
Good day Olivia,
We have made contact with the lease holder and awaiting her further instructions regarding arrangements of the outstanding balance. Please refer to the lease holder for any further information and assistance.
Kind Regards,
We have made contact with the lease holder and awaiting her further instructions regarding arrangements of the outstanding balance. Please refer to the lease holder for any further information and assistance.
Kind Regards,