1 reviews | Active since Jul 2024
Platinum place, B220
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I submitted my notice to cancel my lease on 29 September at PLATINUM PLACE room B220. After that, I received move-out inspection feedback that was completely incorrect. I was mistakenly accused based on the records of the previous occupant. The office records still reflected Mr Ndlovu, while the unit was actually occupied by Miss Magudulela as the main tenant and myself, Mr Ntuli, as the sub-tenant.
The main issue is that the previous occupant’s inspection was never done while his lease was still active, which created confusion and resulted in me being held responsible for information that does not belong to me. I reported this mistake on 5 November, and I provided clarification, but up to today there has been no response from the office.
This lack of communication and failure to correct their error is causing unnecessary delays in finalising my lease cancellation. I am escalating this matter because I need urgent intervention to resolve the incorrect inspection records and to ensure that I am not held accountable for someone else’s obligations.
