KM
Kulungile M
1 reviews | Active since Nov 2019
29 Nov 2019, 09:17
payment arrangements
meter is blocked after trying to make arrangements with Mbali for the amount in arrears for water and my rent for December going to be paid on 15/12/2019, i sent her numerous emails and tried to contact her. Can someone sort this out for me and assist me.. I use an asthma tank to breath if there is no electricity i might stop breathing and have two children in the house
Helpful (0)
Replies (16)0
Replies (16)
Afhco Property Management's replyOfficial
29 Nov 2019, 09:53Dear Kulungile,
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Please provide us with your unit number and building name for further and urgent assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards,
Afhco Property Management's reply29 Nov 2019, 09:53
Official
Dear Kulungile,
Thank you for bringing your query to our attention. We, at Afhco value your communication and take pride in attending to and resolving your query as speedily as possible.
Please provide us with your unit number and building name for further and urgent assistance.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards,
KM
Kulungile M's updateReviewer Update
29 Nov 2019, 09:54B207 Jabulani lifestyle
KM
Kulungile M's update29 Nov 2019, 09:54
Reviewer Update
B207 Jabulani lifestyle
Afhco Property Management's replyOfficial
29 Nov 2019, 11:18Dear Kulungile,
Thank you for your continued communication and patience.
Regrettably your payment arrangement has been declined due to your account payment history.
Should you need any further assistance or require any additional information, do not hesitate to contact your credit controller accordingly.
Kind Regards,
Afhco Property Management's reply29 Nov 2019, 11:18
Official
Dear Kulungile,
Thank you for your continued communication and patience.
Regrettably your payment arrangement has been declined due to your account payment history.
Should you need any further assistance or require any additional information, do not hesitate to contact your credit controller accordingly.
Kind Regards,
KM
Kulungile M's updateReviewer Update
29 Nov 2019, 11:21hello please explain that, i pay my rent every month. so what payment history are you talking about? The water issue was your fault and only agreeing to pay it because you failed to sort it out. Can i get a manager to contact me and explain that to me. Tell me when i missed my rent and do not tell me about the water issue, i want someone to explain when i missed my rent.
KM
Kulungile M's update29 Nov 2019, 11:21
Reviewer Update
hello please explain that, i pay my rent every month. so what payment history are you talking about? The water issue was your fault and only agreeing to pay it because you failed to sort it out. Can i get a manager to contact me and explain that to me. Tell me when i missed my rent and do not tell me about the water issue, i want someone to explain when i missed my rent.
Afhco Property Management's replyOfficial
29 Nov 2019, 11:23Dear Kulungile,
Kindly note that your credit controller will contact you shortly and to assist you further.
Should you need any further assistance or require any additional information, do not hesitate to contact your credit controller accordingly.
Kind Regards,
Afhco Property Management's reply29 Nov 2019, 11:23
Official
Dear Kulungile,
Kindly note that your credit controller will contact you shortly and to assist you further.
Should you need any further assistance or require any additional information, do not hesitate to contact your credit controller accordingly.
Kind Regards,
KM
Kulungile M's updateReviewer Update
29 Nov 2019, 11:28hi
may i have the manager from that department to call me, please this has been going on for months now. This has been in a nightmare, i regret staying at that complex, this is exhausting. Can i be contacted today please.
may i have the manager from that department to call me, please this has been going on for months now. This has been in a nightmare, i regret staying at that complex, this is exhausting. Can i be contacted today please.
KM
Kulungile M's update29 Nov 2019, 11:28
Reviewer Update
hi
may i have the manager from that department to call me, please this has been going on for months now. This has been in a nightmare, i regret staying at that complex, this is exhausting. Can i be contacted today please.
may i have the manager from that department to call me, please this has been going on for months now. This has been in a nightmare, i regret staying at that complex, this is exhausting. Can i be contacted today please.
Afhco Property Management's replyOfficial
29 Nov 2019, 11:34Good day Kulungile,
Your request above has been appropriately escalated to the relevant department and receiving urgent attention.
Should you need any further assistance or require any additional information, do not hesitate to contact us.
Kind Regards
Kind Regards
Afhco Property Management's reply29 Nov 2019, 11:34
Official
Good day Kulungile,
Your request above has been appropriately escalated to the relevant department and receiving urgent attention.
Should you need any further assistance or require any additional information, do not hesitate to contact us.
Kind Regards
Kind Regards
KM
Kulungile M's updateReviewer Update
29 Nov 2019, 11:45thank you
KM
Kulungile M's update29 Nov 2019, 11:45
Reviewer Update
thank you
KM
Kulungile M's updateReviewer Update
29 Nov 2019, 12:12hi i have not received a call as yet
KM
Kulungile M's update29 Nov 2019, 12:12
Reviewer Update
hi i have not received a call as yet
Afhco Property Management's replyOfficial
29 Nov 2019, 12:30Good day Kulungile,
Your request above has been appropriately escalated to the relevant department and receiving urgent attention.
Should you need any further assistance or require any additional information, do not hesitate to contact us.
Kind Regards
Kind Regards
Afhco Property Management's reply29 Nov 2019, 12:30
Official
Good day Kulungile,
Your request above has been appropriately escalated to the relevant department and receiving urgent attention.
Should you need any further assistance or require any additional information, do not hesitate to contact us.
Kind Regards
Kind Regards
KM
Kulungile M's updateReviewer Update
29 Nov 2019, 12:34hi please note that today is Friday and i haven't had electricity since Monday, if this is not fixed by 2 you will be hearing from my lawyer and the EAAB.
KM
Kulungile M's update29 Nov 2019, 12:34
Reviewer Update
hi please note that today is Friday and i haven't had electricity since Monday, if this is not fixed by 2 you will be hearing from my lawyer and the EAAB.
Afhco Property Management's replyOfficial
29 Nov 2019, 13:05Dear Kulungile,
We are urgently attending to your query and you will be provided with feedback once received.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards,
Afhco Property Management's reply29 Nov 2019, 13:05
Official
Dear Kulungile,
We are urgently attending to your query and you will be provided with feedback once received.
Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.
Kind Regards,
KM
Kulungile M's updateReviewer Update
29 Nov 2019, 14:32Its 14:30 still no feedback and i still cannot load electricity?
KM
Kulungile M's update29 Nov 2019, 14:32
Reviewer Update
Its 14:30 still no feedback and i still cannot load electricity?
Afhco Property Management's replyOfficial
29 Nov 2019, 14:53We confirm that your credit controller has contacted telephonically and on WatssApp.
Afhco Property Management's reply29 Nov 2019, 14:53
Official
We confirm that your credit controller has contacted telephonically and on WatssApp.
KM
Your complaint against KEVIN VAN DEN HEEVER was submitted successfully. A confirmation email will be sent to *** shortly.
Your reference number is G***I.
For further enquiries please contact the EAAB on ***.
Kulungile M's updateReviewer Update
29 Nov 2019, 15:17Online Legal Complaint
Lodge a complaint against an Estate Agent
Your complaint against KEVIN VAN DEN HEEVER was submitted successfully. A confirmation email will be sent to *** shortly.
Your reference number is G***I.
For further enquiries please contact the EAAB on ***.
KM
Kulungile M's update29 Nov 2019, 15:17
Reviewer Update
Online Legal Complaint
Lodge a complaint against an Estate Agent
Your complaint against KEVIN VAN DEN HEEVER was submitted successfully. A confirmation email will be sent to *** shortly.
Your reference number is G***I.
For further enquiries please contact the EAAB on ***.
Afhco Property Management's replyOfficial
29 Nov 2019, 15:47Good Afternoon Kulungile,
Your credit controller confirmed that she contacted and assisted you telephonically during the course of today.
Kind Regards,
Your credit controller confirmed that she contacted and assisted you telephonically during the course of today.
Kind Regards,
Afhco Property Management's reply29 Nov 2019, 15:47
Official
Good Afternoon Kulungile,
Your credit controller confirmed that she contacted and assisted you telephonically during the course of today.
Kind Regards,
Your credit controller confirmed that she contacted and assisted you telephonically during the course of today.
Kind Regards,