pay back my money

AFHCO I'M WAITING FOR MY DEPOSIT REFUND WHICH YOU'VE FAILED TO PAY BACK FOR OVER A MONTH THAT IVE MOVED OUT AT YOUR NEW GATE FLATS ALL DOCUMENTS WERE SENT TO YOU YET ITS STORY AFTER STORY WHEN I CALL YOU PEOPLE ,BY THE WAY YOUR CONSULTANTS ARE PATHETHIC ALL THEY DO IS PUT CUSTOMERS ON HOLD OR JUST TRANSFER THEM WITHOUT ANY RESOLUTIONS,I WANT MY MONEY AND MY PATIENCE IS RUNNING VERY THIN.