Pathetic service

Im so ****ed right now, i moved out from ilanga building on the 27th of March noticed was served I've done everything i was suppose to do before i move out but up until now i haven't recieved my deposit all im getting from this people is that my query has been escalated to the relevant department mind you their waiting period is 7-14 working days, 14 working days has passed, your service is so pathetic you dont know what is a customer service, i fail to understand why i should struggle to get my money back, I've never missed a payment,been paying my rent on time now its time to get my deposit back i have to suffer...it's high time i involve my lawyer so sick and tired of your bad service 😡😡😡