Pathetic service

<p>Today I spoke to Lebogang, who called me, regarding the cancellation of lease agreement.</p> <p> </p> <p>She informed me, because I’m only servicing 27 days not a calendar month, I would forfeit my deposit.</p> <p> </p> <p>My disgust at this is that, I’m not even moving out of AFCHO, but still moving within the properties managed by this company (Stuttuford house).</p> <p> </p> <p>I asked to speak to a senior person and was advised that Lucy would call me back as she was in a meeting. After 2 hours I had still not received any feedback and had to call in.</p> <p> </p> <p>I spoke to Lebogang again, who advised Lucy is busy with another query and they would call me back. Shortly after this conversation, Lebogang advised me that, Lucy will not be able to call be, I should send a dispute by email. This I believe is pathetic, that AFCHO, only has one senior person, in the whole call centre.</p> <p> </p> <p>I would understand if I was moving to City property buildings but this is not the case, I’m moving to one of your buildings.</p> <p> </p> <p>So AFCHO takes for deposit for 120 End street and still expect me to pay a deposit for Stuttaford house.</p> <p> </p> <p>I have been staying at this place since 2010 and I am shocked at the kind of service that I am receiving right now. Two days adds up to me forfeiting my whole deposit according to them, I feel this is a way for them to **** people and do *****. I would never recommend anyone to use their property. EVER!!!!!!!</p>