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Pule M

1 reviews | Active since Nov 2015

11 Nov 2015, 12:09

Parking Issues

I moved in at Illanga in May. I requested parking and I was told I need to apply by the Building Manager. I approached Fredy, He said to me that Ilanga has no ample parking bays so I must apply next door (Nukerk) & when there is an opening he will transfer me. I checked him from June Month end till August as he said I should. I stopped because he said I was irritating him. Two weeks ago Fredy approached me to tell me he has parking for me, I just need to fill in the transfer form and he will allocate a bay to me. I did that and he gave me #28. I parked there for 3 hours and as I was walking to my car a RUDE Maintenance guy says to me I Parked by someone's parking. I then tell him that I got permission from the Building Manager, he RUDELY said to me that he does not care so I must move my car & park where I normally park. I did just that. Yesterday,I approach Fredy, he is with the same RUDE Maintenance guy who said I need to Re-register, Pay the deposit again. That was never communicated to me from the start. Walking form Nukerk Parking to Illanga esp at night is not SAFE at all. I called the customer services& Miranda said there is nothing they can do! How??#ThisNeedToBeFixed

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Replies (1)
Afhco Property Management
Afhco Property Management's reply11 Nov 2015, 12:28
Official
Hello pule27,


Thank you for bringing your query to our attention. We, at Afhco Property Management value your communication and take pride in attending to and resolving your query as speedily as possible.

Your request has been escalated to to the area amanger of your building for further and urgent assistance.

Should you need any further assistance or require any additional information, do not hesitate to contact us at *** or telephonically on ***.

If you do not get any feedback after 48 working hours, please contact us quoting your reference number : 90648


Kind Regards