JP
Jessel P
1 reviews | Active since Sept 2019
11 Oct 2019, 14:14
Non resolved issue
Am soo disappointed in they service till now no feed back regarding the rent and they keep saying 7 days and when you put notice after the 15th they black list
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Afhco Property Management's replyOfficial
14 Oct 2019, 13:05Dear Jessel
Please note that there was no discrepancies found in the readings, consumption and charges for this units meters.
The increase partially relates to the usage of hot water that is combined with cold water usage. This cause the cold water to increase.Tenants are being billed for usage of electricity to heat up the hot water R35 per kl and the water is added to the cold water and is billed per kl as well (this is step tariff implemented by COJ).
The COJ tariffs increase effective the 1st of July 2019 and we only implemented the increase on the October statements.
We will monitor the consumption and report back on any anomalies that arises.
Therefore the charges are true and correct.
Regards
Please note that there was no discrepancies found in the readings, consumption and charges for this units meters.
The increase partially relates to the usage of hot water that is combined with cold water usage. This cause the cold water to increase.Tenants are being billed for usage of electricity to heat up the hot water R35 per kl and the water is added to the cold water and is billed per kl as well (this is step tariff implemented by COJ).
The COJ tariffs increase effective the 1st of July 2019 and we only implemented the increase on the October statements.
We will monitor the consumption and report back on any anomalies that arises.
Therefore the charges are true and correct.
Regards
Afhco Property Management's reply14 Oct 2019, 13:05
Official
Dear Jessel
Please note that there was no discrepancies found in the readings, consumption and charges for this units meters.
The increase partially relates to the usage of hot water that is combined with cold water usage. This cause the cold water to increase.Tenants are being billed for usage of electricity to heat up the hot water R35 per kl and the water is added to the cold water and is billed per kl as well (this is step tariff implemented by COJ).
The COJ tariffs increase effective the 1st of July 2019 and we only implemented the increase on the October statements.
We will monitor the consumption and report back on any anomalies that arises.
Therefore the charges are true and correct.
Regards
Please note that there was no discrepancies found in the readings, consumption and charges for this units meters.
The increase partially relates to the usage of hot water that is combined with cold water usage. This cause the cold water to increase.Tenants are being billed for usage of electricity to heat up the hot water R35 per kl and the water is added to the cold water and is billed per kl as well (this is step tariff implemented by COJ).
The COJ tariffs increase effective the 1st of July 2019 and we only implemented the increase on the October statements.
We will monitor the consumption and report back on any anomalies that arises.
Therefore the charges are true and correct.
Regards