NON COMPLIANCE- CASE ***

Good Day<br> <br> Kindly be advised that I have spoken to Mandla, Newgate Residential building manager. I have explained to him that I was never asked to sign on the book for a 2 nights sleep over, and he confirmed that he will send an email to AFCHO offices to clarify this matter. Therefore the penalty will have to be reversed as this was not communicated to me prior, why would I have refused to sign for my visitor on the book and only sign on the card it does not make any sense.<br> <br> I also picked up on the visitor's card that the ladies at the reception does not sign visitors out. For example, I had a visitor that came on the 20h of September (Sunday) and left on Tuesday the 22nd September, the visitor is still not signed out. And this raises concerns to me whether the people employed knows their job functions.<br> <br> Policies and procedures needs to be communicated clearly, please reverse the penalty fee.<br> <br> Thank you.<br> <br> Ms S phewa<br>